There might be situation were reseting your Cue Band device might solve any issue you currently are having.
To reset the Cue Band device do the following steps:
1) If the device screen is off, press the physical button on the left side of the device once to turn the screen on.
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2) Press and hold the same button until the screen blinks and you see an inverted pinecone, releasing the button immediately. (While holding the button, a menu with text and a bar code might appear, ignore that a keep holding the button)
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