I’m unable to install the Cue Band application

Check which App Store you are using.

The Cue Band app is only available in the UK and won’t appear on international versions of the app store. You must ensure that you are using the UK version of the App Store (Apple) Google Play Store (Android).

Check if your device is compatible with the Cue Band app.

Our app is compatible with Apple iPhone devices running iOS 8 or above; and Android devices running Android OS 5.0 Lollipop or above.

Use the following links to check which version of:

Apple iOS is on your iPhone – https://support.apple.com/en-gb/HT201685

Google Android OS is on your Smartphone – https://support.google.com/android/answer/7680439?hl=en-GB